Help Desk Posted August 9, 2004 at 12:00 am

The good news is that my brief stay at the IT Help Desk vastly exceeded my expectations. Suzanne McCreedy met me in the lobby just before lunch and instructed me to report at approximately 12:00 P.M. At said time, I proceeded to the 8th floor of the Alabama Power Corporate Office to begin a series of handoffs that would take me through the RLC, PRC, CCC, and CPIC groups. At each station, a Help Desk employee would share a little bit of what he or she did. I got some good insight into the corporate side of IT as well as some honest opinions about the company along the way. I hope the next 1.5 days will build upon this positive experience.

The bad news is that my dinner was not so good. The closest two restaurants to the Birmingham La Quinta Inn are O’Charley’s and Lone Star Steakhouse. O’Charley’s was jam-packed; Lone Star was relatively empty. Now I know why. The soda machine was broken; my steak was undercooked, on top of being a poor cut of meat; and I dined alone, so the company was unremarkable.